shipping and refund policies
-Kits are made to order and take 1-3 business days.
Estimated shipping times:
-Delivery time varies by carrier and postage.
-Please refer to tracking information for the most up-to-date information on the status of your package.
-Please allow a little extra patience for COVID related shipping delays.
Customs and import taxes:
-Buyers are responsible for any customs and import taxes that may apply. E+S is not responsible for delays due to customs.
Shipping to the UK:
-At the moment, E+S is not shipping to the UK on our website due to Brexit/Vat related changes. If you are looking to ship to the UK, please order through our Etsy shop: https://www.etsy.com/shop/embroideryandsage
-We gladly accept returns.
-Contact E+S within: 14 days of delivery
Please message E+S if you need to cancel, make changes, or have any questions about your order. We are always happy to help!