shipping and refund policies

Processing time:

-Kits are made to order and take 1-3 business days. 

Estimated shipping times:

-Delivery time varies by carrier and postage.

-Please refer to tracking information for the most up-to-date information on the status of your package.

-Please allow a little extra patience for COVID related shipping delays.

-Please message E+S if you are experiencing any shipping issues.
 

Customs and import taxes:

-Buyers are responsible for any customs and import taxes that may apply. E+S is not responsible for delays due to customs. 

Returns:

-We gladly accept returns. 

-Contact E+S within: 14 days of delivery

-Ship items back within: 30 days of delivery
 
-Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
   
The following items can not be returned or exchanged:
 
-PDF Patterns 
 

Please message E+S if you need to cancel, make changes, or have any questions about your order. We are always happy to help!